Jobs

Gabi is a new startup based in San Francisco. Gabi launched in 2016 and is funded by recognized investors including SV Angel, A Capital and Hitfox. We are an international team of people with proven track record in building startups, applications and services.

Operations

The following positions are based in San Francisco, CA.

Insurance Service & Operations Associate (entry-level)

Responsibilities:

  • Communicate with insurance companies and agents

  • Analyze internal processes and develop improvements

  • Manage a team of data entry freelancers and check policy data for errors

  • Create insurance price comparison offers

Requirements:

  • Fast-learner meticulous and diligent about tasks

  • Affinity to technology and start-up environment

  • Sound understanding of insurance / financial industry

  • College degree

Licensed Property & Casualty Insurance Agent

Responsibilities:

  • Effectively sell P&C personal insurance policies via phone, email and chat

  • Analyze customers insurance needs based on their current insurance policies

  • Clearly explain insurance proposals to customers

  • Identify upsell opportunities via gaps in coverage

Requirements:

  • Fast-learner meticulous and diligent about tasks

  • Affinity to technology and start-up environment

  • Property and casualty insurance license

  • College degree

Head of Global Operations Management

Responsibilities:

  • Conduct market and location research to evaluate potential expansion of markets in the U.S.

  • Analyze data gathered from Gabi's surveys and studies (including but not limited to customer and employee 
satisfaction), document findings, and prepare recommendations for implementation of new systems, 
procedures, strategies, or operational changes.

  • Research and prepare written reports regarding relevant global technology and consumer trends, and their 
implications from an innovation perspective for the company and its marketing, business, and investment 
strategies.

  • Evaluate U.S. and international office locations for customer management, focusing on the viability of 
recruiting, coaching, managing, and retaining staff for call centers and teams for data entry management.

  • Research and analyze the financial, regulatory, foreign exchange, labor market, and political viability of new 
office locations for U.S. and European operations.

  • Research the insurance market environment and evaluate the business models for various existing and 
prospective property and casualty insurance products that Gabi is appointed to sell and service in various 
states within the U.S.

  • Identify distribution arrangements with partners from various industries nationally and internationally, 
including, but are not limited to, financial advisory firms, financial and retirement planners, banks or private 
wealth management institutions, as well as online personal finance, budgeting, and investing applications.

  • Formulate agreements with property & casualty insurance companies in the U.S. to be appointed as a 
Broker/Agent.

  • Evaluate and determine revenue generating commission payment schedules with insurance carriers in the U.S.

  • Define overall business and expansion strategy in cooperation with CEO, President, and CPO.

  • Manage business operations, including insurer, insurance wholesaler, and technology vendor management.

  • Manage a team of 20 to 50 across functions such as customer support, operations support, licensed insurance 
sales and licensed insurance service representatives across two countries (U.S. and Poland).

  • Recruit and hire operations team and insurance professionals in U.S. and Europe.

  • Implement training programs across U.S. and European locations, with a focus on disseminating knowledge of 
U.S. insurance service, operations, and sales.

  • Interview personnel, observe and evaluate their performance.

  • Forge a common performance driven company culture across all international locations. Ensure a compliant and efficient customer relationship management.

  • Produce company policy manuals and operations handbooks for growing team of operations staff.

Requirements:

  • Masters in International Economics, Business Administration, Economics, or related

  • plus 1 year of applicable work experience: management/financial/market research analystMasters in International Economics, Business Administration, Economics, or related, plus 1 year of applicable work experience: management/financial/market research analyst

  • proficiency in: SQL; CRM-System Management using Salesforce; Operations Quality Assurance using Excel trackers or equivalent spreadsheet software; Github, Trello, Asana, or equivalents; Customer Support Systems such as Zendesk, Intercom, or equivalents; and Agency Management Systems, Ezlynx, or equivalent comparative rating software in insurance

  • 25% travel to Lodz, Poland; 25% travel to new U.S. office yet to be determined

Apply with your resume and a short paragraph outlining your motivation: hiring@gabi.com.

Engineering

We are looking for Senior Application Engineers to help us build an awesome new product/service for consumer insurance market in the US.

We build our app using a flexible stack of frontend and backend technologies including Rails, Node.JS, React, MySQL, Redis and Linux. Expertise in these areas is a huge plus, but working experience with other proven web technologies (such as Python or PHP) and other relational/NoSQL databases is a fine alternative.

We embrace lean startup, continuous integration and agile development concepts.

We are looking for people who understand the need to build lightweight, loosely coupled microservices supporting focused objectives. We are open to choosing the best new and exciting tools to get the job done and having fun at the same time.

We are an open, diverse and collaborative team working across Silicon Valley, Germany, Slovenia and Poland.

The following positions are based in Lodz, Poland, with a healthy dose of remote work.

Senior Node.js Engineer

  • 3+ years of experience building backend network applications using Node.js,

  • thorough understanding of the web’s protocols and standards (HTTP, REST, HTML5, etc.),

  • hands-on experience with data extraction and aggregation from different sources,

  • advanced practical knowledge of modern server-side JavaScript and its tools & libraries,

  • experience with TypeScript, Docker and AWS will be a plus.

Web Application Engineer – Full Stack

  • 5+ years of experience building full-stack web apps professionally, 2+ in RoR (for which you can provide references),

  • experience with functional or imperative languages such as Ruby, Python, JavaScript, Java or Go - with and without web frameworks.

Senior Frontend Application Engineer

  • 3+ years of experience building web app frontends professionally (using HTML5, CSS3, JavaScript, jQuery and modern frontend concepts and frameworks – at least one of Backbone, Angular, React), for which you can provide references,

  • ability to produce pixel-perfect and fully responsive web frontends,

  • experience with other functional or imperative languages such as Ruby, Python, Java or Go - with and without web frameworks.

Kinds of things you would do during a typical week if you were to join Gabi

  • build a new backend/frontend feature, unit test it, deploy to staging and release to production,

  • collaborate with other team members to design, review or comment on a technical proposal,

  • propose a new architectural concept and solve a particular technical or functional challenge,

  • fix a bug and deliver a hotfix update to production,

  • whiteboard a new control flow and design required components and technical features,

  • design an API call supporting a new integration requirement,

  • provide support to operations staff in troubleshooting production issues,

  • contribute to our ever-growing internal tools used to manage the customer workflow.

What we consider critical for engineering positions at Gabi

  • enthusiastic and open-minded approach to building new features and fixing things when they break,

  • excellent English communication skills allowing you to explain, discuss and describe complex technical concepts both to technical and non-technical team members across different locations,

  • thorough understanding of fundamental technologies of the web (HTTP, API design),

  • self-guidance when solving technical difficulties and building new features,

  • ability to lead architecture discussions and help make technical decisions,

  • a strong habit of writing clear, testable and maintainable code,

  • working knowledge of web security concepts and ways of preventing security problems,

  • strong CS fundamentals including data structures, algorithms, programming languages, distributed systems and integration patterns.

Our offer includes

  • inspiring startup culture with focus on delivering awesome features for our customers,

  • flexible working hours and locations,

  • competitive salary and benefits,

  • option to travel and work with the team in San Francisco every couple of months.

How to apply

Please send your resume to hiring@gabi.com.